FAQS

Custom Units are made to order units that ship in 14-21 Business Days.

Shipping is 7-10 business days for Hair Extensions

Shipping is 2-5 business days for Hair Products

ALL CUSTOM UNITS COME IN NATURAL COLOR.

IF YOU WOULD LIKE TO ADD COLOR TO YOUR UNIT CLICK THIS LINK AND ADD THE APPROPRIATE COLOR TO YOUR CART WITH YOUR UNIT.

Pleas add 7-10 Business days to all Full Lace Wig orders that have Custom Color added on.

You will receive an email after purchase requesting further details for your Custom Order.

  • YOU MUST PURCHASE A WIG ADD ON TO HAVE YOUR UNIT COLORED
Tracking number will be sent via email once it is available.

Shipping is Via Priority within 24-72 hours once shipped. 

Shipping and Billing must be the same or payment will be refunded. We reserve the right to deny service at UpperClass Hair's discretion. We reserve the right to and will prosecute all fraudulent orders to the fullest extent of the law.

  • We reserve the right to make changes and or updates to our product prices, company policies as well as procedures. We ask that you check back with us periodically for any and all changes and or updates.